Q: Why do I have to transfer my web site? What does website migration consist of?

A: The web site migration service that we are offering is free (to a certain extent). We will transfer your website(s) to our next–generation cloud hosting platform without you having to do anything. We know from personal experience that swapping hosting providers can lead to lost info and undesirable network downtime. For this reason, we will do all that for you at no cost!We’ve got highly qualified administrators whose chief responsibility is to make sure that your website functions precisely as it did on your old hosting platform. Our administrators are well–versed in transferring custom–built web sites, as well as web sites that are based on famous web applications like WordPress and Joomla.

Q: Why do I have to transfer my web site? What does website migration consist of?
Q: How much time will the website migration procedure take?

A: There are many variables to take into account – the overall number of files, the size of the database, the complexity of the website itself and the current workload of our website migration experts, etc. That being said, we do try to perform all website migrations within a 48–hour time window. Smaller–sized sites are transferred faster – typically within 24 hours.

Q: How much time will the website migration procedure take?
Q: My personal privacy is important to me. What data do you require?

A: We’ll require the login details for your current hosting provider’s Control Panel and the website’s name (domain name).

Q: My personal privacy is important to me. What data do you require?
Q: My current web hosting account has delicate data inside. How can I rely on you?

A: Our Privacy Policy is an indivisible part of the agreement that we will have with you as a client. We are committed to safeguarding the security of the personal information obtained from the customers. To do so, we employ technical safety measures in order to prevent the loss, the misuse, the alteration or the illegal disclosure of the personal data under our control. The safety measures include, but are not limited to: physical, electronic and administrative methods to protect and secure the information that we accumulate online. When we request clients to supply financial info (for example, a credit card number), this info is masked using the Secure Sockets Layer (SSL) technology.

Q: My current web hosting account has delicate data inside. How can I rely on you?
Q: What about downtime? Will my website be offline?

A: Your web site will continue to work exactly like it did before with your previous web hosting provider. As soon as we have finished the migration, your website will be configured to work on our system and we will alert you to preview it. If everything is functioning properly, all you will need to do is edit the NS records for your domain. Your website will be transferred over to us without any downtime.

Q: What about downtime? Will my website be offline?
Q: Will my present hosting provider have to do anything?

A: While we transfer your web content, your web hosting provider will not be aware of the migration at all. We will never touch base with them in any way.

Q: Will my present hosting provider have to do anything?
Q: Which web hosting providers can you migrate content from?

A: We support all Linux–driven web hosting platforms. Basically, if we can obtain access to your Control Panel, we will be able to transfer your website.The only platforms that we don’t support are closed–source web site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Which web hosting providers can you migrate content from?