A 99.9% Server Uptime
Our cloud web hosting system is based on a steady, high–end hardware architecture and a significantly modified version of Linux. This is why, regardless of what your site is, or how many site visitors you have, or even in case there’s a DDoS attack, our web hosting servers will stay up and running and your sites will stay online.
All our Linux cloud web hosting packages packages come with a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it is crucial to also build your own network infrastructure. Because of this, we built a custom internal network in each one of our data center facilities. Based on top–hole Juniper switches and routers, our internal network allows for eye–poppingly fast data transmission speeds and is fully redundant.
Thus, you can enjoy a 99.9% network uptime in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, no matter which web hosting package you have selected.
A 30–Day Money–Back Guarantee
Just like with every other service, if it’s your hard–earned money on the line, you cannot feel truly safe. That’s the reason why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. If you don’t feel satisfied with our service or in case you have to use an even more powerful hosting solution, like a Linux VPS hosting packages or a Linux dedicated servers hosting packages – we will give you a full refund, without any concealed costs or return charges.
24/7 Technical Support
We’ve diligently chosen each single member of our 24x7 support team to make sure that we can offer the best tech support service that you can get. Each one of our techs has several years of experience dealing with web hosting accounts behind his back, hence they know very well what they are doing. Plus, they’re available 24/7 – you will be able to reach them at any time and they’ll get back to you as fast as possible.
Their average response time is just 20 minutes, while with many other hosting firms you have to wait for days. Besides, we offer you a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be answered in less than sixty minutes.