Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • You will find almost all the answers to your questions in the intuitive Help Center section incorporated into our Site Control Panel. It includes an immense repository with frequently asked questions and comprehensive how–to articles written by our experienced technical support staff.

  • Top quality support service
  • Video Tutorials

  • If you prefer to see how a task is completed or how an issue is taken care of, instead of just reading about it, check out our selection of instructional video tutorials. They cover different issues and will help you quickly find your way around the Site Control Panel.

  • Intuitive help center
  • A One–Hour Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 client support service and a one–hour ticket response time guarantee. Our skillful techs will be online 24–7 to respond to your questions and to sort out any problem that you might encounter. Simply submit a client support ticket from the Help section and we will respond instantaneously.